Freelance Business Process Expert (BPE) Order Management (ZZP)

• We would like to receive the resume that clearly shows that you meet the revelant work experience. Make this clear in your motivation letter.

• Please send your CV only in English.

Business Process Expert (BPE) Order Management

Versuni, formerly known as Philips Domestic Appliances, has a simple yet powerful purpose of turning houses into homes. As a house of brands Versuni is home to the brands: Philips, Saeco, Gaggia, Preethi, Philips Walita, L'OR Barista and Senseo. Through meaningful innovation, we improve the lives of people, helping them to lead healthier and happier lives every day. We are looking for a highly motivated, progressive thinker who works with a growth mindset. If you love innovation, challenges and fast-paced ideation, this role may be for you.

You have the opportunity to:

• Be at the forefront of transforming global (brand) strategy and bring our products into every household globally;

• Champion innovation and define the roadmap of flagship products and services to drive profitable business growth

• Lead with Head, Heart and Hands to help turn houses into homes

Your Role & Responsibilities:

To research, identify, design, deploy, document and train the business processes in scope of Order Management in a sustainable and quantifiable way to address the business growth agenda; to monitor, review, analyze and improve the performance of these processes to drive improvements in the existing environment, ways-of-working and through innovative digital solutions:

• Expert in agile ways of working and lean methodologies;

• Excels in the Order-to-Cash processes, from Order receipt to Final invoicing for B2B and D2C channels;

• Accountable to define Business requirements and priorities;

• Responsible for the global business processes within our Order Management and Order Fulfillment teams;

• Collaborates across the business to provide expert support in diagnosis of processes within area of expertise; performs gap analyses.

• Collaborates with IT and partners to drive selection design and configuration for right technology and data solutions; champions best of suite (SAP S4/HANA) and remains aware of all the other many best of breed innovative options

• Facilitates multidisciplinary team set-up with high autonomy and end-to-end responsibility;

• Leads or supports the process changes & enhancements implementation globally; Models potential outcomes for process and system changes; ensures processes are implemented as designed;

• Change agent, clarifies the impact of the new solutions on ways of working including People, Organisation, Process, Systems and Analytics;

• Actively interact with (IT) Business Analysts, Functional consultants, other BPEs and user communities to share knowledge on improvement practices;

• Facilitate learning, provide process training (competency development) and prepare end user documentation;

• Drive continuous process improvements to best in class;

• Continuously monitor process performance, analytics and identify opportunities for improvement;

• Execute process adoption and capability maturity assessments; translate these into business requirements and a development roadmap;

• Benchmark state of the art internally and externally, research and document best practices, elaborate leading edge process and encapsulate new technologies and techniques in future roadmap, implement and track progresses;

• Identification of new innovative digital solutions, and ways of working, translated into actionable improvement initiatives.

Succeed in this role, you should have the following qualifications and experience:

• 10 years of process expertise in the field of choice (in SC Operations, more specifically O2C Order Management and Order Fulfillment);

• Qualifications appropriate for seniority, preferred Masters degree in the space of SC operations;

• Strong experience in and understanding of SAP S4/HANA (a.o. SD, MM, aATP, EDI, Fiori, SAC);

• Digitally savvy & data-confident;

• Strategic skills/conceptual thinking. Able to see and develop the bigger picture;

• Knowledge of the supply chain processes in SAP, S/4 Hana is a pre SD/MM/aATP;

• Good influencing, communications skills, a bridge builder;

• Decisive and self-initiating;

• Change Management skills;

• Analytical, process oriented;

• Fluent in English, verbal and written in addition to local language.

• Team player.

*In order to start at this assigment you have to be a resident in the Netherlands. For this assigment there is no time to relocate from other areas.