Freelance (Data) Business Analyst (ZZP)

Please note:

Please list all requirements and wishes and answer with YES and an explanation, in addition to the motivation and CV

We would like to receive a CV that clearly shows that you meet the strict requirements. Please also make this clear in your motivation letter.

Without a motivation letter, your application will not be processed

Although we work with deadlines, it is possible that the project will still be closed earlier. We advise you to respond as soon as possible.

The Business Analyst (IT) serves as a critical link between business stakeholders and the IT development team, ensuring that technology solutions align with business needs and objectives. This role involves analyzing and documenting business processes and information flow, identifying areas for improvement, and recommending solutions that leverage technology to achieve business goals. The Business Analyst is instrumental in gathering requirements, defining project scopes, and assisting in the implementation of IT systems to drive operational efficiency. In Agile environment, Business Analyst ensures users stories are complemented with diagrams, flows and documentation to support technical implementation decisions by the development team.

KEY RESPONSIBILITIES

• Requirements Gathering and Analysis

  • Collaborate with stakeholders to understand business objectives, needs, and challenges

  • Elicit, document, and validate business, functional, and technical requirements

  • Translate business requirements into detailed user stories, use cases, and process flows

• Process Analysis and Optimization

  • Analyze and optimize business processes and workflows to drive efficiency and improve system functionality

  • Recommend improvements and develop optimized solutions using IT tools and technologies

  • Conduct impact assessments and cost-benefit analyses to support prioritization of proposed changes

  • Use data-driven insights to inform decision-making and optimize processes

• Project Support and Management

  • Work with project managers to define project scopes, timelines, and deliverables

  • Assist in developing project plans and listing down project activities

  • Work closely with Product Owners as a member of Agile development team

• Solution Design and Implementation

  • Liaise with the development team to design and implement IT solutions that meet business needs

  • Conduct system testing ensure solutions meet acceptance criteria, organize and conduct user acceptance testing (UAT), and assist with overall quality assurance

  • Provide training, support, and documentation for end-users on new systems and processes

• Data Analysis and Reporting

  • Utilize data analysis tools to extract, analyze, and interpret data to support decision-making

  • Generate reports, dashboards, and visualizations to communicate insights to stakeholders

  • Create dashboards, reports, and visualizations to measure project outcomes and track performance metrics

• Stakeholder Management

  • Build and maintain strong relationships with business leaders, technical teams, and external vendors

  • Facilitate meetings, workshops, and presentations to gather feedback and provide updates

  • Act as a liaison between business units and IT to ensure effective communication and collaboration

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field

• 5+ years of experience as a Business Analyst in an IT environment

• Certifications such as CBAP (Certified Business Analysis Professional) or PMI-PBA (Professional in Business Analysis) are a plus

• Familiarity with ECM, PIM, DAM, ERP, CRM, DMS, CMS or other enterprise systems is an advantage

• Experience with software development lifecycle (SDLC) and agile methodologies

• Ability to translate complex technical concepts into business-friendly language

• Proficiency in business analysis tools and methodologies (e.g., SWOT analysis, GAP analysis)

• Experience with requirements management tools (e.g. Azure DevOps, Jira, Confluence, Asana)

• Strong understanding of Agile frameworks (Scrum, Kanban, SAFe®) and experience working in Agile environments